One of the first applications I purchased when I switched back to the Mac fulltime in 2006 was 1Password (known as 1Passwrd back then).
I had been using RoboForm on the PC (still do for my IE-only sites that I get to from Windows XP on VMWare Fusion) and I had hundreds of logins and saved secure notes that I didn’t want to lose. 1Passwrd worked in both Firefox and Safari and imported those saved logins. In fact, I’d say this application was one of the reasons I was able to move back to the Mac as easily as I did.
I paid $29.95 for that software. It was buggy, and didn’t work nearly as well as RoboForm did on the PC. But it was the best option of what was available on the Mac so I stuck with it. And it was updated. And updated. And updated. The developers actively responded to questions, complaints and feature requests in their forums. They respond to tweets and emails promptly. Their license card scheme was a little funky and an online version didn’t quite work out. But the software was updated again. And again. And again. They introduced a new keychain format which lets me keep my copy of 1Password in sync on both my laptop and desktop computers. It works beautifully.
I was never asked to pay another dime (until the upcoming 3.0 version).
So they introduce an iPhone app, and there’s some confusion. And if you read the comments, some folks are upset and feeling ripped off.
Not me.
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