Google needs to stop treating support like it’s an add-on feature

Google, I think I’m over you. Nonprofit Salesforce Practitioners (NPSF) is a 6 year-old Google Group now with over 1700 members, averaging around 300 messages a month. I’ve been co-moderator of the group since 2009. Only requirement for membership is that you have a connection in some way to nonprofits using Salesforce. User, administrator, vendor,…