Is Comcast email really this bad?

I maintain an active mailing list for parents in my local community around special education issues in our school district. It’s a new group that has started up here that has already made a big difference in our lives. If it wasn’t for this group, we would have never found the fantastic private occupational therapist Laini is seeing now. Anyway, I donate my time in managing this list (and so far, all associated costs) as my way of giving back. Eventually I’ll finish the website for them, too.

I’m getting sick and tired of dealing with Comcast email addresses.

—–Original Message—–
From: [] On Behalf Of
Sent: Sunday, October 29, 2006 9:40 AM
Subject: Bounce action notification

This is a Mailman mailing list bounce action notice:

List: Talk
Member: (member name)
Action: Subscription disabled.
Reason: Excessive or fatal bounces.

Since Comcast is the cable provider here, many of the 85+ folks on this list have email addresses. When I get this bounce for one, I can expect a flood as every other subscriber on our list is having the same issue.

It’s simple enough to reactivate them, but first I like to send them an email and ask for them to reply to be sure that their account is working. PITA. Then they get back on and often need my help to get to the archives and figure out what they missed. Double PITA.

I don’t want to disable or fiddle with the list bounce settings, since they’re helpful for weeding out when people change email addresses without unsubscribing. The software does send 3 warnings to the user before letting me know that the account has been disabled.

I have Comcast as my ISP, but I never touched the email. Is it really this flaky?

3 thoughts on “Is Comcast email really this bad?

  1. I can only speak from the west coast. I have a comcast email address, rarely have any problem and many in my address book have addresses.

  2. My email is inactive and i really need to know how to reactivate my adress. I have another email account in that name, so if you ever need to email me and you cannot do it because my comcast email is inactive, send me an email there.

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