I’ve been looking forward to upgrading my phone to the new Cingular 8125 (aka HTC Wizard). It’s now available on Cingular’s site for $300 after rebate with contract. Reviews of the device have been decent.
Today is the day that I should be eligible for an upgrade, or so I thought:
All my calendars say 2/19/06…but no upgrade link. Bummer. We’ll see if anyone in sales answers the phone on President’s Day.
The reason why my “activation date” is 8/12/05 but I’m eligible for an upgrade now is because I changed from a Connecticut phone number to a New Jersey one last August. That reset my activation date but I argued with the sales person that I shouldn’t be “penalized” for moving by setting back my upgrade date as well. I’m wondering if my lack of upgrade link has something to do with that discussion.
While I’m here, how silly is it that wireless phone companies don’t offer more incentive for customers to upgrade phones? Why do I have to wait for nearly the entire length of my contract? Wouldn’t they rather get a little less money from me more often than tell me I have to spend $700 on a phone if I don’t wait until that stupid link lights up.
I don’t mind staying with Cingular. The individuals I’ve dealt with have been great for the most part. But I have to wonder if their technology involves hamsters and wheels. Silly, stupid things keep getting in the way. Like when it took me months to get my caller ID changed. Or the three months that they charged us for both Eric’s new New Jersey cell phone number and his old Connecticut number, then when I got that straightened out they sent us another bill for a cancellation fee. Of course I called and straightened it out each time and we didn’t have to pay a thing, but it was still an unnecessary hassle.
Update 2/20/06: Today came, still no link, so I picked up the phone. Confirmed that I was eligible and the website was wrong, so I placed the order by phone. Same pricing as online: $349 with $50 rebate. I spent an extra $5 for priority shipping, should be here by the end of the week. My mom will be getting both my old phone and my PDA. She is having so much trouble with her PDA (Palm).