I’m sitting here on the train to DC, skimming the 1,000 or so posts and analysis about Google Chrome OS. My opinion: This OS may eat into some Linux market share, but Apple and Microsoft have nothing to worry about yet. Why? Because it will not gain mainstream adoption. Why not? Because Google is not taking customer service seriously enough to support a mainstream operating system.
I hope I’m wrong. I hope when Google Chrome OS is introduced that Google has a team that will directly respond to user issues and won’t depend entirely on the hardware partners to support the software (just try asking AT&T a software question about the iPhone – ’nuff said). I’m just not hopeful based on the company’s track record in this area.
Heads up if you produce email newsletters…there’s a new bug in Gmail that is stripping out paragraph margins in HTML email. This only started happening earlier this week.
A colleague and I both noticed that C3′s Feedburner email subscriptions were suddenly coming in with no spacing between paragraphs.
In Mail.app (and I assume other desktop email clients):
There were rumors for weeks that this was coming. And here it is. Salesforce has finally rolled out its integration with Google Apps. Not just a simple “add email to Salesforce” from Google or “write document from Google Docs,” this is a whole suite of tools and settings to integrate every corner of Google Apps with Salesforce.
The obligatory demo video is below.
Here’s a first look at what it all really means, from the point-of-view of a nonprofit organization that uses Google Apps for email, chat and some documents and Salesforce for the main constituent database, calendar and inter-office task delegation.