Tag Archive | Google

Goodbye iPhone – First 24 hours of Android

That didn’t take long. I posted yesterday that I was thinking of making the switch from iPhone to Android. I did my research and that’s exactly the direction I went a few hours later.

After reading reviews and getting opinions from friends on social media, as well as time spent just playing with different phones in the AT&T store, I decided on the Samsung Infuse 4G.

The screen is beautiful and large. It’s incredible how light and thin this phone is. You have to pick it up to believe it. The pictures don’t do it justice.

After 3 years on the iPhone and its locked down app store, I’m feeling a bit overwhelmed with all the options and new choices. But in a fun way that only someone who finds these things fun can appreciate.

Continue reading

Help me decide: Is it time for this iPhone user to go Android?

My 2 year-old iPhone 3GS has about had it. It’s painfully slow despite a few full restores and I’ve been having a lot of volume/speaker issues. The speaker will just stop working at random times. And when listening with headphones, any headphones, the left side is clearly much louder than the right.

I’m eligible for an AT&T upgrade. No, I won’t consider changing carriers. AT&T coverage is fine where I live. Furthermore, there are 5 lines in our family plan all with varying upgrade dates. Just not feasible to switch.

I’ve been holding out for the mythical iPhone 5. But should I go Android?

Continue reading

What Google+ users can learn from nonprofits

I don’t know about anyone else, but I’m fascinated by Google+.

I left Web Worker Daily in 2009 in no small part because I was bored out of my mind with the content I was producing/editing. I couldn’t stomach looking at even one more new social networking/collaboration site that no one would care about in 6 minutes, much less 6 months.

Google+ is different, and not just because it’s from Google. Why? It’s a paradigm shift in large scale at-your-fingertips social networking. Sure they have tweaks in technology to work through to make stream organization and circle management more intuitive. But the concept completely turns on its ear how most everyday folks have used social media so far.

I maintain that not only is it for the better, but that nonprofits that communicate well already had it figured out.

Continue reading

If Google+ was a comfy couch at a conference…

Google+ barFor a while yesterday, Google turned on the spigot and folks were able to freely invite others to Google+. In that window of opportunity, I snagged an invite from NTEN’s Amy Sample Ward and have spent the last day playing around with it in between other projects.

Most posts and conversations today in my circles have been focused around making sense out of it all. Is it a Facebook killer? How difficult will it be to maintain when everyone is let in? Just how frustrating is it that it only works with old-style Google Accounts and not Google Apps accounts. It’s a new room, and folks are a bit too focused on the smell of the fresh paint. That will pass.

One difference is apparent to me: On Facebook, your posts are shared as widely as possible by default and you can take an extra step to exclude people. On Google+, your posts are shared with one circle by default and you can take an extra step to include more people.

When I go to Facebook, I typically skim back in my feed to see what I missed since my last visit. I don’t see myself doing that with Google+ although I do watch for notifications. For it to work for me, Google+ has to be less about broadcasting updates than it is about sharing with personal connections. I hope it stays that way. I decided for myself that I won’t be posting “Public” updates on Google+. I don’t see any value there over Facebook or Twitter or here on my blog. But I can tell already that I do like following, sharing and filtering by small groups based on criteria that is very personal to me. More intimate. Easier to just happen thanks to the black bar. I hid off my profile the count of how many people have me in circles. I visit profiles of my friends just to find friends we have in common who are already in. To me, I never want it be about building or comparing numbers.

To my mind that has to turn everything into an analogy…and in appreciation that my first Google+ contacts are predominately nptechie folks…to me Facebook is like NTEN’s Nonprofit Technology Conference (NTC). If someone is speaking at the front of the room, everyone can see exactly who is listening. There’s a clear area for brands (pages) and marketing. There are lots of organized networking opportunities. Some even complain that it’s too big. But now think of those comfy couches in the hallways and the conversations that just kind of happen there in between sessions as people are drawn together by common interests. That’s what I want Google+ for. Those side connections are not technically part of NTC, but for me it’s an essential part of the conference. The small, unplanned and intimate conversations in the hallways wouldn’t happen without the conference, and the conference itself wouldn’t be as rich without the socializing.

Sure, I can stand on the couch and shout an announcement to everyone within the sound of my voice…by why would I want to when the people I really want to talk to are sitting right there? Save the announcement for when I’m in the room with the microphone.

Multiple Google Docs in same browser – Incognito mode to the rescue! (it’s not just for porn)

Folks seem to be happy that Google is finally rolling out the ability to have multiple Gmail accounts in the same browser.

All well and good, but it does't work for Google Apps or Google Docs, and it's driving me batty.

At this time, I have one regular @gmail.com account that I use for my personal email, as well as any Google service that isn't in Google Apps (Reader, AdWords, Voice, Maps, etc.) I find it easier to have one account for most of these services than juggle between accounts unless necessary. Supposedly Google is working on a way to bring Account-only services to Apps, and when that happens maybe I'll rethink my plan.

I use 6 different Google Apps accounts. One for Colorectal Cancer Coalition where I spend most of my day, one account each for momathome.com and judisohn.com (I don't use those for personal email anymore but I do deploy addresses for family members), and the others are for local organizations that I have volunteered to help with tech.

For a while I used a single account to read/reply to all the email. But that doesn't work well because 1. Google still sends email "on behalf of" one account when you send from another. Too many of my contacts are using Outlook to ignore this issue. There's a workaround if you combine POP email accounts, but not if you're using Google's own email which makes no sense. 2. I'd still have to load Docs, Calendar and Sites separately anyway so what was the point? and 3. it was harder to manage working this way on the iPhone.

For the most part, browsers have no problem maintaining separate email sessions for each Google Apps account. So I can be in my browser of choice and have a separate Gmail tab for each email address I check, each logged in and working fine. I don't have a problem with Calendar because I tend to combine all my calendars in such a way that no matter which account I'm looking at, I'm seeing the same calendars.

But there is no way that I know of to have a single Google Docs view that shows the content of all accounts. In fact, there can only be one session of Google Docs at a time when a document is open!

I get this screen constantly:

Error2

Problem is, there's a bug of some nature…no matter which account you select, the screen above typically just reloads. The only way I've found to get to Google Docs from here is to start signing out of the other accounts until the browser sees the "front" account as the one you're trying to reach.

Or, sometimes it happens that you can load the main Google Docs page but when you click on a document you get this:

Error1

Even though you have an active session for the user you want, and you clicked the document from the main Google Docs view of the right account, Google is only recognizing the last account signed in to actually get to the document. You have to peel back the layers to get to the right account.

Lately I've also been occasionally hitting a Google help page which says that I have to clear all cookies and cache to get to Docs. Lovely.

It's maddening. 

The temporary solution? Incognito mode (similar to private browsing in Firefox or Safari). You know, the one that everyone snickers at as the "porn mode"? It's noted for not leaving any trace in cookies or history…but it also doesn't take any traces with it from already signed-in sessions.
Incognito-1
Now when I want to open something in Google Docs, I right-click on the link and open it in Incognito right from the menu:

Incognito

Neither Firefox or Safari have this right-click option to open a link in their private modes that I can find.

Works well. No matter which accounts are sign-in to the main window, I get no complaint when I open Docs Incognito. I just have to sign in to the right account in the new Incognito window.

I could always use separate browsers for each account (Firefox for one, Safari for another, etc.) but I find "going Incognito" a much better solution. I can even designate the extensions I need to work in Incognito windows (such as 1Password).

Anyone else doing the multiple account dance and have a better solution until Google fixes this once and for all?

Google Chrome OS support – are operators going to be standing by?

I’m sitting here on the train to DC, skimming the 1,000 or so posts and analysis about Google Chrome OS. My opinion: This OS may eat into some Linux market share, but Apple and Microsoft have nothing to worry about yet. Why? Because it will not gain mainstream adoption. Why not? Because Google is not taking customer service seriously enough to support a mainstream operating system.

I hope I’m wrong. I hope when Google Chrome OS is introduced that Google has a team that will directly respond to user issues and won’t depend entirely on the hardware partners to support the software (just try asking AT&T a software question about the iPhone – ’nuff said). I’m just not hopeful based on the company’s track record in this area.

Continue reading